Refund Policy

This Refund Policy clearly defines the refund rules, processing cycle, and applicable conditions for all orders on our official website. All transactions are settled in United States Dollar (USD).
Refund Eligibility
Customers can apply for a return and refund within 60 calendar days after receiving the products. Applicable scenarios include defective products, product quality problems, inconsistent products with the official description, and unopened unused products that customers no longer need.
Non-Refundable Situations
Refund applications beyond the 60-day return window, artificially damaged products, products damaged due to improper use, and lost or incomplete accessories without quality problems are not eligible for full refund.
Refund Processing Cycle
After we receive and verify your returned products, we will complete the refund review and initiate the refund process within 5 to 10 working days. The actual arrival time of the refund depends on your payment channel and bank processing rules.
Shipping Fee Rules
Our store provides permanent free worldwide shipping for all original orders. Return shipping fees shall be borne by the customer unless the return is caused by our product quality problems or our delivery errors.
Partial Refund
For partial product returns in a single order, we will calculate the refund amount proportionally according to the unit price of the returned products, with no additional handling fee.